Where are the design advocates when a design-savvy company fails?

When it’s time to change, you’ve got to rearrange. Unless you’re the New York Yankees.

Why it’s good that the Internet is killing boutiques.

Interrupting this program for a word from your blogger.

Casting about for a replacement personal banking application.

Life on the inside… of an in-house design group.

Getting good design out of a surfeit of workplace meetings.

Notes from the heart of the conference.

First day of my first time at Creative Good’s Gel Conference.

Things to look for when looking for things that make good design managers.

Newsvine aims to hybridize the unwashed masses and the mainstream media.

Customer service lines are user interfaces too.

Billing customers got you down? Try Blinksale.

A long-winded excuse for an extremely busy period of not doing anything on this Web site.

Thoughts on Adobe’s announced acquisition of Macromedia.

Tips on how to make a great impression when interviewed by yours truly.

My award for the worst interface in a best-selling, market-leading software application goes to…

Finally revealed: secrets to success with PowerPoint!

The ghosts of a once-high flying dotcom haunts the Internet still.

How to design the perfect bill.

Two reasons why I’m sure there will be another Internet boom.

The restaurant industry as a model for design.

Longtime, well-liked software publisher Casady & Greene have closed shop.

The FCC is set to vote on significant changes in media ownership rules, virtually without public debate.

The problem with the music industry is that the compact disc format itself has been completely devalued.

A marriage made in heaven: Google has bought Pyra.

Business Week calls the music industry’s piracy numbers — and credibility — into question.

Bob Hearn, co-creator of ClarisWorks, tells the story of that product and the almost-legendary Claris Corporation.

Business 2.0 takes a look inside Electronic Arts.

The number one lesson I’ve learned about business.

The Chill Factor Web site collects frightening samples of the corporate world’s legal bullying.

Announcing Gain 2.0.

Chilling Effects is a showcase for scary corporate bullying.

The WorldCom disaster can’t be the last financial scandal.

Citibank has a great product in their Virtual Account Numbers.

How to get a Krispy Kreme franchise with just $5 million.

An unscientific visualization of what’s happening with the Internet consulting industry

Is it a recession or a slowdown?