Business

54 posts

Commerce, industries, economics and the practice and implications of good old-fashioned capitalism.

Mon 12 Dec
2011

What I Learned When I Started a Design Studio

2:14 PM
Remarks (20)

Lessons for aspiring design entrepreneurs from the company I co-founded a decade ago.

Wed 17 Aug
2011

In Defense of Client Services

11:07 AM
Remarks (2)

A follow-up to my post from a few weeks back in which I praise the design services industry.

Wed 20 Jul
2011

The End of Client Services

1:09 PM
Remarks (32)

Why I decided to build a new product business and not a new client services business.

Fri 18 Mar
2011

What the NYT Pay Wall Really Costs

5:45 PM
Remarks (35)

Thoughts on the opportunity cost of The New York Times’ pay wall.

Thu 24 Feb
2011

Home Alone…with All My Stuff

12:17 PM
Remarks (23)

Getting home inventory software on the cloud would get me to inventory my own stuff.

Tue 25 Jan
2011

This Could Be Google’s Design Moment

7:04 PM
Remarks (14)

Larry Page has an opportunity to do something very different with Google. If he wants.

Tue 16 Nov
2010

Students, Don’t Do As I Have Done

9:19 AM
Remarks (22)

Thoughts on quality of life for newly minted designers.

Mon 04 Oct
2010

Someone Could Make a Lot of Money with Personal Finance Software

1:02 PM
Remarks (13)

Lessons from Wesabe v. Mint and why personal finance software misses the mark.

Mon 30 Aug
2010

Time Tracking Tweets

7:41 PM
Remarks (21)

A round-up of suggestions from Twitter on time logging software.

Tue 24 Aug
2010

Contractual Basis

6:03 PM
Remarks (13)

We have the means to close contracts digitally, yet we’re resigned to doing things the old fashioned way.

Mon 16 Aug
2010

Take the Money and Stand Still

11:27 PM
Remarks (20)

The problem of ATM skimmers highlights the banking industry’s lack of design vision.

Thu 08 Apr
2010

Show Me the Money (for Art Direction)

12:54 PM
Remarks (9)

The first installment in my new, regular column for Print Magazine wrestles with whether the iPad offers any hope for art direction.

Wed 31 Mar
2010

Adding Up Basic Maths

8:30 PM
Remarks (33)

Looking at four months of sales data for my WordPress theme.

Tue 24 Nov
2009

New Shell for AOL

1:43 AM
Remarks (12)

With its new brand identity, AOL tries to do two very difficult things at once.

Mon 06 Jul
2009

The Living Room Problem

8:11 PM
Remarks (18)

In which I rant in as directionless and messy a fashion as befits the directionless and messy quality of home theater setups.

Wed 15 Oct
2008

A Cloud and a Prayer

8:54 PM
Remarks (31)

What the failure of banks like Washington Mutual can teach us about Web applications.

Mon 04 Feb
2008

Design Couldn’t Save Yahoo

11:24 PM
Remarks (28)

Where are the design advocates when a design-savvy company fails?

Wed 10 Oct
2007

The Cost of Unchanging Seasons

10:54 PM
Remarks (26)

When it’s time to change, you’ve got to rearrange. Unless you’re the New York Yankees.

Tue 21 Aug
2007

Little Shops of Horrors

12:52 AM
Remarks (24)

Why it’s good that the Internet is killing boutiques.

Thu 08 Mar
2007

A Commercial Message

12:27 AM
Remarks (55)

Interrupting this program for a word from your blogger.

Fri 08 Dec
2006

Lookin’ for the Next Quicken

12:31 AM
Remarks (40)

Casting about for a replacement personal banking application.

Tue 07 Nov
2006

Survival Tips for Working In-House

12:18 AM
Remarks (11)

Life on the inside… of an in-house design group.

Mon 21 Aug
2006

Meetings in Progress, Lots of Them

10:33 PM
Remarks (6)

Getting good design out of a surfeit of workplace meetings.

Mon 08 May
2006

On the Second Day

11:34 PM
Remarks (4)

Notes from the heart of the conference.

Thu 04 May
2006

A Gel of a Conference

11:21 PM
Remarks (1)

First day of my first time at Creative Good’s Gel Conference.

Fri 14 Apr
2006

Hiring the Right Design Manager

12:58 AM
Remarks (6)

Things to look for when looking for things that make good design managers.

Mon 27 Feb
2006

Citizen Journalists, Unite

11:49 PM
Remarks (14)

Newsvine aims to hybridize the unwashed masses and the mainstream media.

Mon 12 Dec
2005

Plausible Deniability in Customer Service

7:47 PM
Remarks (14)

Customer service lines are user interfaces too.

Fri 08 Jul
2005

Get Yer Invoice On(line)

2:56 PM
Remarks (5)

Billing customers got you down? Try Blinksale.

Sun 19 Jun
2005

Absenteeism & Apologia

5:03 PM
Remarks (3)

A long-winded excuse for an extremely busy period of not doing anything on this Web site.

Mon 18 Apr
2005

You Got Your Flash in My Acrobat

7:34 PM
Remarks (5)

Thoughts on Adobe’s announced acquisition of Macromedia.

Thu 27 Jan
2005

Get on My Good Side

9:00 PM
Remarks (11)

Tips on how to make a great impression when interviewed by yours truly.

Wed 31 Mar
2004

Bookkeeping for Dummies

11:59 PM
Remarks (2)

My award for the worst interface in a best-selling, market-leading software application goes to…

Thu 12 Feb
2004

The ’Point I’m Making

8:27 PM
Remarks (2)

Finally revealed: secrets to success with PowerPoint!

Fri 21 Nov
2003

Ghosts of Dotcom Bubbles Past

5:43 PM
Remarks (2)

The ghosts of a once-high flying dotcom haunts the Internet still.

Wed 30 Jul
2003

The Skillz to Design the Billz

2:35 PM
Remarks (1)

How to design the perfect bill.

Thu 17 Jul
2003

Better Browsers and Books While You Wait

12:04 PM

Two reasons why I’m sure there will be another Internet boom.

Thu 03 Jul
2003

Food for Thought

12:52 AM

The restaurant industry as a model for design.

Tue 01 Jul
2003

R.I.P. C&G

8:24 PM
Remarks (5)

Longtime, well-liked software publisher Casady & Greene have closed shop.

Mon 12 May
2003

Consolidation without Representation

11:46 PM

The FCC is set to vote on significant changes in media ownership rules, virtually without public debate.

Mon 28 Apr
2003

Ubiquitous, Cheap and Out of Control

12:57 AM
Remarks (1)

The problem with the music industry is that the compact disc format itself has been completely devalued.

Mon 17 Feb
2003

Two Great Tastes That Taste Great Together

1:32 PM

A marriage made in heaven: Google has bought Pyra.

Fri 14 Feb
2003

The Industry That Cried Wolf

11:01 AM

Business Week calls the music industry’s piracy numbers — and credibility — into question.

Tue 11 Feb
2003

All the Work That Went into ’Works

11:41 AM

Bob Hearn, co-creator of ClarisWorks, tells the story of that product and the almost-legendary Claris Corporation.

Mon 09 Dec
2002

Going to Disneyland

11:51 PM

Business 2.0 takes a look inside Electronic Arts.

Tue 12 Nov
2002

Declare the Pennies on Your Eyes

11:10 PM

The number one lesson I’ve learned about business.

Tue 24 Sep
2002

Chill Factor

2:42 PM

The Chill Factor Web site collects frightening samples of the corporate world’s legal bullying.

Mon 09 Sep
2002

Gain

11:01 PM

Announcing Gain 2.0.

Tue 27 Aug
2002

Chill Factor

4:54 PM

Chilling Effects is a showcase for scary corporate bullying.

Thu 27 Jun
2002

Telecon

11:11 AM

The WorldCom disaster can’t be the last financial scandal.

Wed 05 Jun
2002

Numerology

6:23 PM

Citibank has a great product in their Virtual Account Numbers.

Mon 13 May
2002

Soft and Doughy

11:54 AM

How to get a Krispy Kreme franchise with just $5 million.

Wed 28 Feb
2001

Amateur Economists’ Hour

10:22 PM

An unscientific visualization of what’s happening with the Internet consulting industry

Wed 17 Jan
2001

It’s Anyone’s Call

12:02 AM

Is it a recession or a slowdown?