Commerce, industries, economics and the practice and implications of good old-fashioned capitalism.
Wed 06 Nov
Mon 19 Aug
Building a great UI is almost always important to a technology startup, but it might not always deserve to be the central focus of the business itself.
Wed 20 Mar
Where is the clear cut, indispensable brand leader in news for your phone?
Fri 04 May
How much people who price tickets know about people who buy tickets, and vice versa.
Wed 22 Feb
Imagining what it would be like to explain the airline industry if it were brand new today.
Mon 12 Dec
Lessons for aspiring design entrepreneurs from the company I co-founded a decade ago.
Wed 17 Aug
A follow-up to my post from a few weeks back in which I praise the design services industry.
Wed 20 Jul
Why I decided to build a new product business and not a new client services business.
Fri 18 Mar
Thoughts on the opportunity cost of The New York Times’ pay wall.
Thu 24 Feb
Getting home inventory software on the cloud would get me to inventory my own stuff.
Tue 25 Jan
Larry Page has an opportunity to do something very different with Google. If he wants.
Tue 16 Nov
Thoughts on quality of life for newly minted designers.
Mon 04 Oct
Lessons from Wesabe v. Mint and why personal finance software misses the mark.
Mon 30 Aug
A round-up of suggestions from Twitter on time logging software.
Tue 24 Aug
We have the means to close contracts digitally, yet we’re resigned to doing things the old fashioned way.
Mon 16 Aug
The problem of ATM skimmers highlights the banking industry’s lack of design vision.
Thu 08 Apr
The first installment in my new, regular column for Print Magazine wrestles with whether the iPad offers any hope for art direction.
Wed 31 Mar
Looking at four months of sales data for my WordPress theme.
Tue 24 Nov
With its new brand identity, AOL tries to do two very difficult things at once.
Mon 06 Jul
In which I rant in as directionless and messy a fashion as befits the directionless and messy quality of home theater setups.
Wed 15 Oct
What the failure of banks like Washington Mutual can teach us about Web applications.
Mon 04 Feb
Where are the design advocates when a design-savvy company fails?
Wed 10 Oct
When it’s time to change, you’ve got to rearrange. Unless you’re the New York Yankees.
Tue 21 Aug
Why it’s good that the Internet is killing boutiques.
Thu 08 Mar
Interrupting this program for a word from your blogger.
Fri 08 Dec
Casting about for a replacement personal banking application.
Tue 07 Nov
Life on the inside… of an in-house design group.
Mon 21 Aug
Getting good design out of a surfeit of workplace meetings.
Thu 04 May
First day of my first time at Creative Good’s Gel Conference.
Fri 14 Apr
Things to look for when looking for things that make good design managers.
Mon 27 Feb
Newsvine aims to hybridize the unwashed masses and the mainstream media.
Mon 12 Dec
Customer service lines are user interfaces too.
Fri 08 Jul
Billing customers got you down? Try Blinksale.
Sun 19 Jun
A long-winded excuse for an extremely busy period of not doing anything on this Web site.
Mon 18 Apr
Thoughts on Adobe’s announced acquisition of Macromedia.
Thu 27 Jan
Tips on how to make a great impression when interviewed by yours truly.
Wed 31 Mar
My award for the worst interface in a best-selling, market-leading software application goes to…
Thu 12 Feb
Finally revealed: secrets to success with PowerPoint!
Fri 21 Nov
The ghosts of a once-high flying dotcom haunts the Internet still.
Thu 17 Jul
Two reasons why I’m sure there will be another Internet boom.
Thu 03 Jul
The restaurant industry as a model for design.
Tue 01 Jul
Longtime, well-liked software publisher Casady & Greene have closed shop.
Mon 12 May
The FCC is set to vote on significant changes in media ownership rules, virtually without public debate.
Mon 28 Apr
The problem with the music industry is that the compact disc format itself has been completely devalued.
Mon 17 Feb
A marriage made in heaven: Google has bought Pyra.
Fri 14 Feb
Business Week calls the music industrys piracy numbers and credibility into question.
Tue 11 Feb
Bob Hearn, co-creator of ClarisWorks, tells the story of that product and the almost-legendary Claris Corporation.
Mon 09 Dec
Business 2.0 takes a look inside Electronic Arts.
Tue 12 Nov
The number one lesson Ive learned about business.
Tue 24 Sep
The Chill Factor Web site collects frightening samples of the corporate worlds legal bullying.
Mon 09 Sep
Announcing Gain 2.0.
Tue 27 Aug
Chilling Effects is a showcase for scary corporate bullying.
Thu 27 Jun
The WorldCom disaster cant be the last financial scandal.
Wed 05 Jun
Citibank has a great product in their Virtual Account Numbers.
Mon 13 May
How to get a Krispy Kreme franchise with just $5 million.
Wed 28 Feb
An unscientific visualization of whats happening with the Internet consulting industry
Wed 17 Jan
Is it a recession or a slowdown?