Why Google Cannot Build Social Applications

An interesting theory about why Google’s forays into social media (e.g., Buzz, Orkut, Wave, etc.) tend to be tonally wrong. “What’s the main difference between successful Google applications (search, maps, news, email) and a successful social applications? With Google applications we return to the app to do something specific and then go on to something else, whereas great social applications are designed to lure us back and make us never want to leave.” Via Kottke.org.

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The Helvetica Killer

“Type designer Bruno Maag of Dalton Maag, views Helvetica’s popularity with a mixture of bemusement and irritation. So he has decided to do something about it. With the Dalton Maag team, he has created Aktiv Grotesk, a typeface designed to provide an alternative (and, he hopes, improvement) to Helvetica.”

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World Cup Radial Bracket Poster

A very sharp ‘radial bracket’ visualization of the 2010 World Cup designed by the smart folks at Hyperakt in Brooklyn. (The final art will of course reflect the final results.) The poster is actually a Kickstarter project, so US$25 or more gets you an original run copy and helps fund its production. Pledge here.

2010 World Cup Radial Bracket Poster by Hyperakt
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How to Make a Customer Experience Map

What’s a customer experience map? “It’s a graphical representation of the service journey of a customer. It shows their perspective from the beginning, middle and end as they engage a service to achieve their goal, showing the range of tangible and quantitative interactions, triggers and touch points, as well as the intangible and qualitative motivations, frustrations and meanings.”

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The Myth of the Iranian Twitter Revolution

Foreign Policy Magazine: “But it is time to get Twitter’s role in the events in Iran right. Simply put: There was no Twitter Revolution inside Iran. As Mehdi Yahyanejad, the manager of ‘Balatarin,’ one of the Internet’s most popular Farsi-language Web sites, told the Washington Post last June, Twitter’s impact inside Iran is nil. ‘Here [in the United States], there is lots of buzz,’ he said. ‘But once you look, you see most of it are Americans tweeting among themselves.”

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How Much Is Too Minimal?

The designer of a forthcoming Web app walks through his decisions on exactly how much to leave out in his quest for a minimalist design.

“It’s easy to say ‘no’ too often, and forget that the features you do have should be implemented with all the care and perfection that is possible.”

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