Insightful if not conclusive commentary on what went wrong with Apple’s shaky launch of the MobileMe service, from a veteran of Apple. Gasée accurately characterizes seamless synchronization as an underestimated challenge, but lets Apple off too easily, in my opinion. They had more than just the lead up to MobileMe to get synching right; they also had the several years when they were running nearly the exact same service as .Mac. And it was hardly seamless then, too.

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