is a blog about design, technology and culture written by Khoi Vinh, and has been more or less continuously published since December 2000 in New York City. Khoi is currently Principal Designer at Adobe. Previously, Khoi was co-founder and CEO of Mixel (acquired in 2013), Design Director of The New York Times Online, and co-founder of the design studio Behavior, LLC. He is the author of “How They Got There: Interviews with Digital Designers About Their Careers”and “Ordering Disorder: Grid Principles for Web Design,” and was named one of Fast Company’s “fifty most influential designers in America.” Khoi lives in Crown Heights, Brooklyn with his wife and three children.
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Generally, I think it’s great when companies adopt a bit of the customer-friendly approach to designing and packaging products that most of us have come to associate with Apple. I’m talking about the premise that, even after the consumer has handed over her money for a physical product, the process of opening up its packaging and using it for the first time should be as seductive and reassuring as was the experience of having been sold on it in the first place — if not more enjoyable, even.